Last Updated: September 4, 2026
Welcome to Road Runner Courier Services LLC. These Terms and Conditions (“Terms”) govern your use of our website and the courier, delivery, mobile notary, and related services provided by Road Runner Courier Services LLC (“Road Runner,” “we,” “us,” or “our”).
By using our website, requesting a quote, scheduling a delivery, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Our Services
Road Runner Courier Services LLC provides local courier and delivery services in Huntsville, Madison County, and surrounding communities in Alabama.
Our services may include:
- Express 2 Hour Delivery
- Same Day Delivery
- Next Day Delivery
- Medical Materials and Legal Document Delivery
- Scheduled Routes
- Multiple Deliveries
- Half-Day Delivery Services
- Full-Day Delivery Services
- Mobile Public Notary Services
- Saturday Delivery
- Other local courier services agreed upon with the customer
Service availability may depend on location, timing, item type, vehicle requirements, driver availability, weather, traffic, and other conditions.
2. Quotes and Pricing
Delivery prices may depend on the service requested, mileage, number of stops, delivery requirements, timing, package size, and other applicable factors.
Our listed local delivery rates include:
Express 2 Hour Delivery: $25 flat rate for a single delivery under 10 miles from pickup, plus $0.76 per additional mile over 10 miles.
Same Day Delivery: $15 flat rate for a single delivery under 10 miles from pickup, plus $0.76 per additional mile over 10 miles.
Next Day Delivery: $13 flat rate for a single delivery under 10 miles from pickup, plus $0.76 per additional mile over 10 miles.
Additional charges may apply when a delivery involves circumstances outside the standard service described above. Any applicable additional charges should be communicated to the customer before service when reasonably possible.
A quote is not a guarantee of service until the delivery has been accepted and scheduled by Road Runner.
3. Customer Information
Customers are responsible for providing accurate and complete information needed to complete a delivery.
This may include:
- Pickup address
- Delivery address
- Contact information
- Recipient information
- Package description
- Special handling instructions
- Requested delivery time
- Access instructions
- Other information reasonably needed to complete the delivery
Road Runner is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.
4. Pickup and Delivery
Customers must make the package available at the agreed pickup location.
The recipient or another authorized person should be available to receive the delivery when required.
If a driver cannot complete a pickup or delivery because of an incorrect address, unavailable recipient, restricted access, unsafe conditions, or another issue outside Road Runner’s control, additional time, mileage, or redelivery charges may apply.
5. Prohibited Items
Customers may not use Road Runner services to transport items that are illegal, prohibited, or unsafe.
Unless specifically agreed to in writing and legally permitted, prohibited items may include:
- Illegal drugs or controlled substances
- Explosives
- Firearms or ammunition
- Hazardous materials
- Illegal goods
- Stolen goods
- Perishable items that cannot safely be transported
- Items that present an unreasonable safety risk
- Any item prohibited by applicable law or regulation
Road Runner may refuse or stop a delivery if we reasonably believe the shipment contains a prohibited, unsafe, or illegal item.
6. Package Condition and Preparation
Customers are responsible for properly preparing and packaging items before pickup.
Packages should be securely closed and packaged in a way that is appropriate for the item being transported.
Customers should clearly identify any special handling requirements before pickup.
Road Runner may refuse an item that is improperly packaged, unsafe to transport, leaking, damaged, or otherwise unsuitable for transportation.
7. Legal Documents
Road Runner may transport legal documents, contracts, court filings, title documents, real estate paperwork, and other business documents.
Customers are responsible for ensuring that documents are complete, properly prepared, and delivered according to any applicable legal deadline or filing requirement.
Road Runner’s acceptance of a document for delivery does not constitute legal advice and does not guarantee that a court, government agency, title company, or other organization will accept or process the document.
8. Medical Materials
Road Runner may provide delivery services for medical materials, laboratory materials, specimens, and clinic supplies when the shipment is appropriate for our available service and equipment.
Customers are responsible for properly identifying, packaging, labeling, and preparing medical materials in accordance with applicable requirements.
Road Runner does not provide medical advice and does not determine the regulatory requirements applicable to a customer’s shipment.
If special temperature control, packaging, documentation, or handling is required, the customer must communicate those requirements before the delivery is accepted.
9. Mobile Public Notary Services
Road Runner may provide mobile public notary services, including assistance with marriage licenses, legal documents, real estate paperwork, contracts, affidavits, and other documents that require notarization.
A notary may refuse to notarize a document when legally required to do so.
Customers are responsible for bringing the required identification, documents, witnesses, fees, and other items required for the requested notarization.
Notary services do not constitute legal advice. Customers should consult an attorney for questions about the meaning, preparation, or legal effect of a document.
10. Delivery Times
Road Runner works to meet the delivery time associated with the selected service.
Estimated or requested delivery times may be affected by traffic, weather, road closures, vehicle problems, pickup delays, incorrect information, recipient availability, emergencies, or other circumstances outside our reasonable control.
A requested delivery time does not guarantee a specific arrival time unless Road Runner has expressly agreed to a guaranteed service in writing.
11. Customer Responsibilities
Customers agree to:
- Provide accurate delivery information
- Properly package items
- Identify special handling requirements
- Provide legal and regulatory information when required
- Make packages available at the scheduled pickup time
- Provide appropriate contact information
- Pay agreed charges
- Avoid sending prohibited or illegal items
- Follow applicable laws and regulations
12. Cancellations and Changes
Customers should contact Road Runner as soon as possible if they need to cancel or change a scheduled delivery.
Changes may affect pricing, timing, mileage, or availability.
If a driver has already been dispatched or service has begun, applicable charges may still apply.
13. Delays and Events Outside Our Control
Road Runner is not responsible for delays caused by circumstances outside our reasonable control, including severe weather, traffic incidents, road closures, government restrictions, emergencies, mechanical problems, incorrect customer information, recipient unavailability, or other unexpected events.
We will make reasonable efforts to communicate significant delivery issues when practical.
14. Lost or Damaged Items
Road Runner takes reasonable care when handling customer items. Customers should notify us as soon as possible if an item is reported missing or damaged.
Any claim concerning loss or damage should include sufficient information about the shipment and the claimed loss.
To the extent permitted by law, Road Runner’s responsibility for a shipment may be subject to applicable insurance coverage, contractual limitations, and the specific terms agreed upon for the delivery.
Nothing in these Terms is intended to waive rights or protections that cannot legally be waived.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Road Runner Courier Services LLC will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
This may include losses related to business interruption, lost profits, missed opportunities, or delays caused by circumstances outside our reasonable control.
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
16. Website Use
You agree to use our website only for lawful purposes.
You may not:
- Use the website for fraudulent activity
- Submit false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with website operation
- Upload harmful software or malicious code
- Use the website in a way that violates applicable law
We may restrict or suspend access to the website when reasonably necessary to protect our business, customers, systems, or other users.
17. Website Information
We make reasonable efforts to keep website information accurate and current. However, website content may change and may contain errors or omissions.
Service availability, pricing, schedules, and other information may change without notice.
Information on this website should not be treated as legal, financial, medical, or professional advice.
18. Third-Party Services
Our website may use third-party services for functions such as hosting, scheduling, payments, analytics, communication, maps, tracking, or other website features.
Those services may have their own terms and privacy policies. Road Runner is not responsible for the policies or practices of independent third-party providers.
19. Intellectual Property
Unless otherwise stated, content on this website, including text, logos, graphics, images, design elements, and other materials, belongs to Road Runner Courier Services LLC or is used with permission.
You may not reproduce, modify, distribute, or use website content for commercial purposes without written permission.
20. Privacy
Your use of our website and services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, protect, and share information.
21. Termination
Road Runner may refuse, suspend, or terminate service when reasonably necessary, including when a customer violates these Terms, provides false information, requests transportation of prohibited items, fails to pay applicable charges, or creates a safety or legal concern.
22. Governing Law
These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles.
Any dispute will be handled in a court with appropriate jurisdiction under applicable Alabama law, unless applicable law requires another forum.
23. Changes to These Terms
Road Runner may update these Terms from time to time.
When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after updated Terms are posted means that you accept the revised Terms.
24. Contact Us
If you have questions about these Terms and Conditions, please contact Road Runner Courier Services LLC.
Road Runner Courier Services LLC
Phone: 256-257-3276
Email: info@rrcdelivers.com
Service Area: Huntsville, Madison County, and surrounding communities in Alabama